Privacy Policy
Last updated: 25.10.2026
Protecting your personal data is important to us. In accordance with Art. 13 GDPR, this privacy policy informs you which data we collect when you use this platform, for what purpose we process it, and what rights you have.
1. Data Controller
The controller responsible for data processing is Seçkin Enerji, Pfortenweingarten 4, 63526 Erlensee, phone: 0176 850 83700, email: info@servisekspresi.com.
2. Data We Collect
When you register and use our services, we collect: name, email address, phone number, address, appointment requests and history, and, if you use these features, chat messages and price quote requests. At registration we also record your IP address, device type, browser and operating system as proof of your consent.
3. Purpose of Processing
We process your data to perform our contract with you (scheduling appointments, communication, preparing quotes), to fulfil legal record-keeping obligations, and, where you have consented, to contact you via WhatsApp.
4. Legal Basis
Processing is based on Art. 6(1)(b) GDPR (performance of a contract), Art. 6(1)(a) GDPR (your consent given at registration), and Art. 6(1)(f) GDPR (legitimate interest in secure operation and fraud prevention).
5. Recipients of Data
We do not sell your data to third parties. Data is shared only with technical service providers (e.g. hosting) who are contractually bound to data protection, or with authorities where we are legally required to do so.
6. Storage Period
We retain your data for as long as your account exists or as required to fulfil the contract or statutory retention obligations. Consent records are retained beyond that for evidentiary purposes.
7. Your Rights
You have the right to access, rectify, erase, restrict the processing of, and port your data, as well as the right to object to processing (Art. 15–21 GDPR). You also have the right to lodge a complaint with a data protection supervisory authority.
8. Withdrawing Consent
You may withdraw any consent given at any time with effect for the future by contacting us at the email address above or by deleting your account.
9. Cookies
We use only technically necessary session cookies to keep you logged in. No tracking or advertising cookies are used.
10. Data Security
We apply appropriate technical and organisational measures (including encrypted password storage and access restrictions) to protect your data from unauthorised access.
11. Contact
For questions about data protection or to exercise your rights, please contact: info@servisekspresi.com.
12. Changes to this Policy
We reserve the right to update this privacy policy as needed to reflect changes in the law or in the platform's features.